Blogs by Steve Lounsberry

Accountability

Accountability is an outcome, a by-product of great leadership and management. Tough management (hard on the person) does NOT equal accountability. ACCOUNTABILITY = Leadership + Management Accountability Accountability is a by-product of doing leadership and management well. It results when Leadership provides clarity (your checklist): Vision. Priorities. Expectations. It combines with Active Management (your checklist):…

Human Performance

Human Performance is created by people’s behaviors.  How they do things.  And humans continue to set new levels of performance. The Marathon 26.2 miles. Nike and others have been working closely with elite Kenyan runner Eliud Kipchoge and other top distance runners on a moon shot goal: To run a marathon in under two hours. At the time…

Feedback Loops

“The world has never gone this fast… And it will never go this slow again.” Feedback Loops are key to capturing the benefits of this speed in communication! Traditional management relied on mechanisms of control— managers, supervisors—to ensure quality and shape interactions. These are expensive and inefficient to grow to scale. Communication Feedback Loops operate differently:…

Confidence Over Doubt & The Anchoring Effect

In another installment exploring Daniel Kahneman’s book, Thinking, Fast and Slow, we’ll look at two more heuristics (mental shortcuts) that influence our thinking and behavior. CONFIDENCE OVER DOUBT Emotion suppresses ambiguity and doubt by constructing coherent stories from mere scraps of data. Logic is our inner skeptic, weighing those stories, doubting them, and suspending judgment.…