In Part 1, we defined complexity and explored its effect on organizations and teams. Now, let’s take a look at complexity in the individual sphere. For individuals, complexity is defined as exceeding our capacity for uncertainty (Complexity Capacity). Several things are valuable to understand about complexity in individuals. First, humans have a basic drive seeking…
Managing complexity is a challenge! The pace of life continues to increase creating something called complexity growth. Greater amounts of information can overwhelm us with detail and information overload. Greater speed of information causes more reactive behavior responses increasing our stress. Greater connectivity to larger and wider networks creates information overload coming from more places. Complexity can be…
In this 7 minute video, Chris Voss (Chief FBI negotiator) explains three tips on negotiations. Three Voices Mirroring The “F Word” in negotiations = “FAIR” THREE VOICES There are essentially three voice tones available to negotiators: The late-night FM DJ voice The positive/ playful voice The direct or assertive voice. Forget the assertive voice, except…
I am reading one of the most useful books I have read in a long time. NEVER SPLIT THE DIFFERENCE by Chris Voss and Tahl Raz A short excerpt… IRRATIONAL HUMANS Through decades of research with Tversky, Kahneman proved that humans all suffer from Cognitive Bias, that is, unconscious—and irrational—brain processes that literally distort the way…
Harvard University researchers Teresa Amabile and Steven Kramer did a study on “Small Wins”. They claim “The Progress Principle” is the single greatest influence on human creative output, motivation and well-being. Their study involved over 12,000 observations. They found good performance depends on consistent progress in meaningful work. They found boosting the feeling of progress…
Thinking Is Believing The first self-help recording to sell more than a million records (1956) was Earl Nightingale’s recording called THE GREATEST SECRET IS – WE BECOME WHAT WE THINK ABOUT MOST. 80% of the reason you go to the doctor is the way you feel. In the United Kingdom doctors went on strike in…
Learn more about Rubberband Man below: Rubberband Man Concept Apply the concepts of Rubberband Man: Rubberband Man Worksheet