Thoughts on Tactical Empathy
I am reading one of the most useful books I have read in a long time. NEVER SPLIT THE DIFFERENCE by Chris Voss and Tahl Raz A short excerpt… IRRATIONAL HUMANS Through decades of research with Tversky, Kahneman proved that humans all suffer from Cognitive Bias, that is, unconscious—and irrational—brain processes that literally distort the way…