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Daily Archives: July 9, 2018

Thoughts on Tactical Empathy

Business/ExecutiveBy Steve LounsberryJuly 9, 2018Leave a comment

I am reading one of the most useful books I have read in a long time. NEVER SPLIT THE DIFFERENCE by Chris Voss and Tahl Raz A short excerpt… IRRATIONAL HUMANS Through decades of research with Tversky, Kahneman proved that humans all suffer from Cognitive Bias, that is, unconscious—and irrational—brain processes that literally distort the way…

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