Notes on Chris Voss’ Negotiation Tips

In this 7 minute video, Chris Voss (Chief FBI negotiator) explains three tips on negotiations. Three Voices Mirroring The “F Word” in negotiations = “FAIR” THREE VOICES There are essentially three voice tones available to negotiators: The late-night FM DJ voice The positive/ playful voice The direct or assertive voice. Forget the assertive voice, except…